WELCOME TO THE
CIEL INTEGRATED
REPORT 2020
AT A GLANCE
Key Figures
(as at 30 June 2020)
Listed on the
STOCK EXCHANGE OF MAURITIUS SEM
SEM SUSTAINABILITY INDEX SEMSI
Key Figures
(as at 30 June 2020)
countries
Key Figures
(as at 30 June 2020)
32,000
group employees
Key Figures
(as at 30 June 2020)
108
years of track record
Key Figures - MUR
(as at 30 June 2020)
21.92bn
Group Consolidated Revenue
(24.21bn - 30 June 2019)
Key Figures - MUR
(as at 30 June 2020)
3.29bn*
Group EBITDA Before Impairments & Reorganisation Costs
(3.44bn - 30 June 2019)
Key Figures - MUR
(as at 30 June 2020)
6.67
Group NAV Per Share
(7.79 - 30 June 2019)
Key Figures - MUR
(as at 30 June 2020)
(2.13bn)
Group Impairments & Reorganisation Costs
Key Figures - MUR
(as at 30 June 2020)
(2.16bn)
Group (Loss) After Tax
(1.19bn - 30 June 2019)
Key Figures - MUR
(as at 30 June 2020)
(1.67bn)
(Loss) Attributable to Owners of the Parent
(0.86bn - 30 June 2019)
Key Figures
(as at 30 June 2020)
Listed on the
STOCK EXCHANGE OF MAURITIUS SEM
SEM SUSTAINABILITY INDEX SEMSI
countries
group employees
years of track record
Key Figures - MUR
(as at 30 June 2020)
bn
Group Consolidated Revenue
(24.21bn - 30 June 2019)
bn*
Group EBITDA Before Impairments & Reorganisation Costs
(3.44bn - 30 June 2019)
Group NAV Per Share
(7.79 - 30 June 2019)
Key Figures - MUR
(as at 30 June 2020)
(bn)
Group Impairments & Reorganisation Costs
(bn)
Group (Loss) After Tax
(1.19bn - 30 June 2019)
(bn)
(Loss) Attributable to Owners of the Parent
(0.86bn - 30 June 2019)
CHAIRMAN'S STATEMENT
GROUP CHIEF EXECUTIVE'S INTERVIEW
CIEL’s
Response to COVID-19 Crisis
The health, safety and security of people has been the number one priority since the beginning of the pandemic. Driven by one of our core values, People At Heart, we have been striving to keep our people and the surrounding communities safe.
This pandemic also caused unprecedented challenges in terms of operations, supply chainmanagement, cash flow management and in many other areas. Our teams have been fully mobilised to ensure business continuity and customer service despite very challenging conditions.
We would like to take this opportunity to thank all our employees, customers, shareholders and partners for their commitment, flexibility and trust in our capacity to overcome these challenges together.
Our Actions and Measures to Mitigate COVID-19 Impact, Support the Community and Adapt to the ‘New Normal’
Immediate Operational Response
Crisis committees immediately set-up at CIEL and operational level
Design and implementation of specific COVID-19 health and safety protocols
Stop to all business travel
Sourcing and distribution of protective masks and/or PPEs to employees
Deployment of business continuity plans across operations
Implementation of flexible work arrangements and work from home where feasible
Temporary closure of all hotel operations within 48h following the closure of Mauritian borders
Temporary closure of some of our textile factories depending on country’s COVID-19 response measures
Supply chain reorganisation to account for global disruptions and source key materials
Customer and stakeholder ongoing communication to ensure customer service continuity
Financial Response
Immediate freeze of CAPEX and investment plans
Strict cost cutting exercise across operations
Focus on strict cash flow management
Implementation of Directors and Management Team voluntary salary reduction scheme to protect cash
Active negotiation with debtors and suppliers to revise credit terms
Support from Mauritian government with Wage Assistance Scheme
Deferment of dividend payment given high uncertainty and market volatility
Community Response
Investment in new equipment and training of healthcare teams to grow PCR tests capabilities
Set-up of a dedicated and isolated COVID-19 care unit within Wellkin Hospital to support public authorities
Handing over of some of our hotels for quarantine purposes
Reorganisation of textile production lines to design and manufacture around 50,000 protective masks per day – 6M masks produced in total
Food donation to support people in need
Boost of contactless payments and implementation of automatic deferment of loans and mortgages to assist those affected by the pandemic
Set up a CIEL COVID Fund to support our impacted employees
‘New Normal’ Response
Reorganisation of operations towards more agile and leaner structures
Acceleration of digital transformation agenda
Increased focus on sustainability with the launch of CIEL sustainability strategy and commitments towards 2030
Development of new products and services aligned with emerging needs and trends – food security, eco-tourism, digital financial services, e-health etc.
Implementation of new work mechanisms (remote working, digital)
Business review exercises ongoing to adapt to evolving market demand
Immediate Operational Response
Crisis committees immediately set-up at CIEL and operational level
Design and implementation of specific COVID-19 health and safety protocols
Stop to all business travel
Sourcing and distribution of protective masks and/or PPEs to employees
Deployment of business continuity plans across operations
Implementation of flexible work arrangements and work from home where feasible
Temporary closure of all hotel operations within 48h following the closure of Mauritian borders
Temporary closure of some of our textile factories depending on country’s COVID-19 response measures
Supply chain reorganisation to account for global disruptions and source key materials
Customer and stakeholder ongoing communication to ensure customer service continuity
Financial Response
Immediate freeze of CAPEX and investment plans
Strict cost cutting exercise across operations
Focus on strict cash flow management
Implementation of Directors and Management Team voluntary salary reduction scheme to protect cash
Active negotiation with debtors and suppliers to revise credit terms
Support from Mauritian government with Wage Assistance Scheme
Deferment of dividend payment given high uncertainty and market volatility
Community Response
Investment in new equipment and training of healthcare teams to grow PCR tests capabilities
Set-up of a dedicated and isolated COVID-19 care unit within Wellkin Hospital to support public authorities
Handing over of some of our hotels for quarantine purposes
Reorganisation of textile production lines to design and manufacture around 50,000 protective masks per day – 6M masks produced in total
Food donation to support people in need
Boost of contactless payments and implementation of automatic deferment of loans and mortgages to assist those affected by the pandemic
Set up a CIEL COVID Fund to support our impacted employees
‘New Normal’ Response
Reorganisation of operations towards more agile and leaner structures
Acceleration of digital transformation agenda
Increased focus on sustainability with the launch of CIEL sustainability strategy and commitments towards 2030
Development of new products and services aligned with emerging needs and trends – food security, eco-tourism, digital financial services, e-health etc.
Implementation of new work mechanisms (remote working, digital)
Business review exercises ongoing to adapt to evolving market demand